Onboarding · Remote
Onboarding Moment Map
Workshop and documentation package that links UI moments to analytics events, with friction scoring and experiment ideas for the first 72 hours.
₩2,200,000
Duration: 4 weeks
Request information
Included work
- Session replay review (up to 40 sessions)
- Moment-to-event mapping workshop
- Friction heatmap for top 5 screens
- Experiment backlog with effort tags
- Copy suggestions for permission prompts
- QA checklist for event firing
Outcomes
- Published moment map with owners
- Prioritized onboarding experiment list
- Aligned event taxonomy for analysts
Eun Park
Lifecycle strategist specializing in subscription and fintech onboarding.
Questions
Helpful but not required; we deliver wire-level notes your designer can implement.
Experience notes
Onboarding Moment Map surfaced that our tutorial skip broke analytics on Android. Fixed in one sprint.